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How to Turn Lab Relocation Nightmares into Happy Endings: A Guide to Hiring Lab Movers

Written by ZAGENO | August 6, 2024

Gather ‘round, turn off the lights and grab your flashlight, because it’s time for some lab move scary stories.But fear not! We also share questions to ask potential movers to ensure your lab gets the happy ending it deserves when it’s relocation time.

6 scary lab move stories and how to avoid them

The tale of the broken mass spectrometer

On a dark and stormy night, the lab movers, oblivious to the importance and cost of the mass spectrometer, neglected to package it correctly, wedging it into an unregulated truck. As the wind howled, the untrained movers dropped a box containing precious vials, causing them to break. The lab was left to grapple with the consequences of these mishaps, haunted by the aftermath of damaged equipment.

The legend of the missing cryogenic vials

It was the day after the move, and chaos enveloped the lab. With a growing sense of dread, the scientists engaged in a frantic search. The cryogenic vials, the linchpin of important research, were nowhere to be found. As the minutes ticked by, hope dwindled. Were the vials victims of poor inventory management or something more sinister like theft? As the team combed every inch of the lab, their hearts sank at the thought of the irreplaceable loss.

The curse of the missing crew

On the eve of the big move, the lab ops team peered out the window with growing anticipation. But the movers never arrived. Hours crept by, turning into days. The lab’s research timelines fell into disarray, haunted by the ghostly absence of the moving team. When the small, understaffed moving crew finally arrived, they staggered under the weight of the complex equipment, slowing relocation to a crawl and stretching downtime into an endless night.

The tale of the shadowy safety specter

In the depths of the lab, the movers handled hazardous materials with reckless abandon. Ignoring safety protocols, they invited spills and contamination, threatening to turn the lab into a toxic wasteland. Without proper documentation, the specter of legal penalties loomed large, ready to strike at any moment. The lab was left to navigate a maze of regulatory nightmares, haunted by the echoes of their moving company decision.

The numbers that refused to add up

The lab ops team looked at their spreadsheets in horror. The movers had lured them with a deceptively low quote, only to unleash a torrent of hidden fees once the move was underway. Held hostage by mounting costs, the lab’s equipment languished in limbo. Worse still, the movers' promises dissolved into thin air, revealing a web of deceit and subcontracts. The lab was ensnared in a nightmare of fraudulent practices, with escape feeling farther and farther away.

The silent curse strikes again

An air of confusion hung over the lab. Poor coordination between the moving company and lab staff had led to a series of unfortunate events: mishandled equipment, missed deadlines, and a sequence of errors that seemed never-ending. As concerns and issues arose, the moving company’s silence was deafening, leaving the lab personnel to grapple with unresolved problems and mounting stress.

The moral of the story

In the exaggerated stories above, the moving company was merely incompetent or poorly vetted, in other cases, intentionally villainous. The silver lining is that there are questions the fearless scientists and lab managers could’ve asked prior to the move to prevent the nightmares from unfolding and increase the chances of a happy ending.

Must-ask questions when evaluating and hiring lab movers

By thoroughly vetting potential moving companies, confirming their experience with lab relocations, and ensuring clear communication and documentation, labs can circumvent potential nightmares and ensure a smoother relocation process. By asking the right questions, you can select the most qualified company for the job.

1. Experience, expertise, and reviews

  • How many years has the moving company been in business?
  • What specific experience do they have with lab relocations?
  • Can they provide references from previous lab moves?
  • Have they received positive reviews and testimonials from previous clients, especially those in similar industries or with comparable moving needs?

2. Specialized equipment

  • What specialized equipment and tools do they have for handling lab equipment such as precision instruments, microscopes, and sensitive electronics?
  • Are their vehicles equipped with climate control and shock-absorption features to protect delicate items during transport?

3. Training and certification

  • What training have their employees had in proper handling techniques for lab equipment and potentially hazardous materials?
  • What certifications or accreditations do employees have relevant to lab moving, such as certifications for handling chemicals or biological materials?

4. Insurance coverage

  • What types of insurance coverage do they carry, such as liability insurance and cargo insurance?
  • Are their insurance policies sufficient to cover any potential damages or losses during the move?

5. Safety protocols

  • What are their safety protocols for working around or handling hazardous materials and chemicals?
  • How do they ensure the safety of their workers and your lab personnel during the move?

6. Customized solutions

  • Can they provide customized solutions tailored to the specific needs and requirements of your lab facility?
  • Do they offer services such as packing, labeling, and unpacking to streamline the moving process?

7. Compliance with regulations

  • Are they familiar with and compliant with relevant regulations and guidelines for lab relocations, including those for equipment that utilizes hazardous materials or transporting sensitive equipment?

8. Communication and coordination

  • Will you have a dedicated project manager or coordinator to oversee the move and serve as your main point of contact?
  • How do they communicate with you throughout the moving process to provide updates and address any concerns?
  • Do they have a robust inventory tracking system to ensure that all items are easily accounted for after the move?

9. Cost and budget

  • What is their pricing structure, and does it include all necessary services and fees?
  • Are there any additional costs or surcharges that may apply to your specific requirements?

10. Flexibility and availability

  • Can they accommodate your desired moving schedule and timeline?
  • How far in advance do you need to book their services, are there any peak moving seasons for your market to watch out for?

Thanks to Foorman Facilities Advising for help compiling this list of questions.

To download the PDF of the must-ask questions and share it with your team, click here.


Another evaluation pro-tip from Foorman Facilities Advising:

Use the entire coordination and screening process as evaluation of the movers. If they take too long responding to run-of-the-mill emails, or only answer parts of your emails, leaving other questions completely ignored, that's a bad sign. The attention to detail they demonstrate in setting up the job is a good indicator of how their attention to crucial details during your move will be.

Rewriting these scary stories takes diligent research and planning. It is essential to verify the credentials and experience of the moving company, check for proper licensing, and ensure they have a track record of successfully handling lab moves. Seeking recommendations and conducting thorough interviews with potential movers can also help identify reliable partners and set your lab up for the happy ending it deserves.

More lab relocation resources

If you’re planning a lab move or stuck in the middle of one, make sure to read our free ebook, “10 Pitfalls to Avoid When Moving Labs,” with expert tips from Foorman Facilities Advising and ZAGENO.

In our role as the leading lab supplies marketplace, ZAGENO is a trusted source for painless lab relocation tips and best practices. Check out some of our most popular resources for lab move planning.