How a mRNA-focused biotech consolidated its lab supply ordering process


Key Facts

Case study icon - client

Leading Pharma/Biotech in mRNA Vaccines

Case study icon - challenges

Large Tail Spend | 300+ Suppliers to Manage | Time and Cost Drain for Scientists and Procurement

Case study icon - solution

Access to ZAGENO’s easy-to-use lab supply marketplace with painless supplier onboarding

Case study icon - results

Rapid internal adoption resulting in $197K in cost avoidance and $82K in savings within six months



While racing to keep up with changing world demand, both procurement and the lab faced a growing, fragmented, inefficient lab supply ordering process with many challenges, including:

  • Period of Explosive Growth. Lab supply spend ballooned to 300+ suppliers with high volume of free-text purchase requests.
  • P2P Limited Automation. Without a single buying channel, juggling multiple catalogs using Arriba was time-intensive and inefficient.
  • Time Drain on Procurement. Administrative tasks such as adding vendors and submitting quotes left no time for strategic sourcing of vendors.
  • Time Drain on Scientists. Navigating multiple supplier catalogs to find in-stock, on-spec products took time away from research and innovation.


Procurement needed a solution to address two main paint points: supplier setup and product comparison.

Scientists needed an easy-to-use tool that would cut down on ordering steps and save them time.

Access to the ZAGENO lab supply marketplace quickly addressed the needs of both sets of stakeholders.



After 3 weeks with ZAGENO: “The impact was fairly immediate. The engagement and usage of ZAGENO by [our] scientists continues to grow daily.” – Associate Director, Procurement. Within 6 months with ZAGENO:

  • Ordered from 82 new suppliers
  • $197K in cost avoidance from elimination of supplier onboarding
  • $82K in savings from product comparison


With over 40 million product SKUs available from more than 5,000 leading brands, ZAGENO offers the largest life sciences lab supply marketplace. Our one-stop-shop solution helps scientists, lab managers, and procurement leaders compare products across vendors, easily source product alternatives, track deliveries, and communicate order status with R&D teams in real time. ZAGENO makes online shopping for any research material convenient, efficient, and reliable.