Everything You Need to Know About Lab Procurement
Have questions about lab supply procurement or how ZAGENO fits into your R&D workflow? You’re in the right place.
Below are answers to the most common questions from biotech and pharma companies when evaluating lab supply procurement platforms, including ordering, integrations, spend control, supplier strategy, and how ZAGENO compares to other options in the life sciences market.
Quick Navigation
- Understanding ZAGENO and lab supply procurement
- Who ZAGENO is for
- Lab supply ordering, suppliers, and product access
- Lab supply procurement workflows, approvals, and integrations
- Spend control, supplier strategy, and risk
- Security, compliance, and sustainability
- Supplier, partners, and learning more
ZAGENO is a lab supply procurement platform that centralizes how life sciences teams find, approve, order, track, and pay for lab supplies across thousands of suppliers.
Instead of ordering directly from individual vendors or managing disconnected punchout catalogs, ZAGENO provides a single workflow connecting scientists, lab operations, procurement, and finance. This reduces ordering delays, manual reconciliation, and gaps in spend visibility while integrating with existing ERP and P2P systems.
A lab supply procurement platform solves fragmented lab supply purchasing.
Most labs source supplies from dozens or hundreds of vendors using disconnected systems, emails, spreadsheets, and punchouts. This leads to wasted scientist time, experiment delays, limited spend visibility, and compliance risk. A procurement platform standardizes lab supply purchasing without restricting supplier choice.
ZAGENO is not a distributor and does not warehouse products. It combines a curated scientific marketplace with lab supply procurement controls. Teams use ZAGENO to compare lab supplies across suppliers while managing approvals, consolidated checkout, invoicing, and integrations through one centralized system.
ZAGENO is purpose-built for lab supply procurement in R&D environments.
Traditional procurement software is designed for indirect spend, while lab distributors focus on fulfillment from a limited catalog. ZAGENO bridges the gap by supporting multi-supplier lab supply ordering, guided buying, consolidated checkout, and ERP integration without disrupting how scientists work.
ZAGENO is used by biotech and pharmaceutical organizations of any size across the lab supply purchasing lifecycle by:
- Scientists and lab managers ordering supplies
- Procurement teams managing suppliers, approvals, and sourcing strategy
- Finance teams overseeing budgets, invoices, and compliance
Each group works in the same system with role-based permissions and shared visibility.
ZAGENO provides hands-on, proactive customer support to ensure lab supply procurement runs smoothly.
Support includes live assistance for platform and ordering issues, dedicated account management to optimize workflows, and active coordination with suppliers to resolve backorders, order delays, and sourcing challenges. ZAGENO also manages supplier onboarding and provides guidance on approvals, workflows, and analytics. Support is available globally, with coverage across U.S. and European time zones through live chat and message-based support.
ZAGENO is designed to support the entire R&D organization.
Scientists can quickly find and order lab supplies, lab operations teams gain a centralized purchasing workflow, procurement teams maintain control over approvals and supplier strategy, and finance teams benefit from automated reconciliation and real-time spend visibility.
Yes. Early-stage biotech labs often feel lab supply procurement pain early due to lean teams and manual processes. ZAGENO helps startups establish procurement structure and procedures without adding administrative overhead. Many teams save an average of 6.5 hours per week by centralizing lab supply sourcing and ordering.
Yes. ZAGENO supports complex approval workflows, multi-site organizations, preferred supplier programs, and deep ERP integrations, making it suitable for global pharma and large-scale R&D organizations managing lab supply procurement across teams and locations.
General procurement software is designed for office and indirect spend.
ZAGENO is built specifically for lab supply procurement, where supply variability, regulatory requirements, delivery timing, and supplier diversity directly impact research outcomes.
ZAGENO provides access to 40M+ lab supply SKUs from over 5,000 vetted suppliers.
Scientists can search by product name, part number, CAS number, or chemical structure and compare pricing, availability, and delivery options across suppliers in one place, via a single entry point.
ZAGENO offers a comprehensive range of lab supply categories, such as lab consumables, scientific instruments, specialty chemicals, lab equipment, and hard-to-find supplies.
The marketplace supports research across biology, chemistry, genomics, proteomics, and related life sciences, with products sourced from over 5,300 vetted suppliers. If a specific item is not listed, ZAGENO can typically add new products or suppliers within 24 hours to prevent research delays.
ZAGENO supports both catalog and non-catalog lab supply purchasing.
New suppliers and custom or hard-to-source items can typically be added within hours, helping labs avoid workarounds and prevent delays when sourcing specialized lab supplies.
ZAGENO manages lab supply pricing through a single, transparent interface that consolidates multiple pricing models across suppliers.
Teams can access negotiated contract pricing directly in the platform, view real-time supplier pricing from the marketplace, request and manage custom quotes for bulk purchases or specialized items, and compare prices across vendors for the same lab supply. Additionally, select suppliers offer periodic special deals and pricing to marketplace users. This unified approach improves lab supply price transparency and helps organizations optimize lab supply spend across their entire supplier ecosystem.
ZAGENO improves lab supply discovery by combining:
- Centralized search across millions of lab supply SKUs
- AI-driven relevance ranking for scientific terminology
- Advanced filters for price, lead time, brand, and specifications
- Side-by-side product comparison
This reduces time spent searching and helps scientists order the right lab supplies with confidence.
Yes. ZAGENO integrates with platforms such as SAP Ariba, Coupa, Oracle NetSuite, Jaggaer, Microsoft Dynamics, QuickBooks, Xero, and others via direct integrations and APIs. This ensures lab supply purchasing data flows cleanly between lab, procurement, and finance systems.
Yes. ZAGENO integrates with Electronic Lab Notebooks (ELNs), Laboratory Information Management Systems (LIMS), and dedicated inventory software.
These lab systems integrations allow labs to synchronize inventory levels across systems, automate reordering of consumables when thresholds are reached, and access predictive insights into future lab supply needs. Together with ERP and P2P integrations, this creates a fully connected, automated lab supply procurement ecosystem without disrupting scientific workflows.
Yes. ZAGENO is designed for distributed R&D organizations and supports both centralized control and local flexibility. Teams can assign unique budgets to labs, projects, or sites, configure role-based permissions and approval workflows, and maintain consolidated visibility into lab supply spend across all locations. This allows procurement to retain oversight while enabling researchers to operate efficiently at the lab level.
ZAGENO can be configured as a punchout, but it is not just a punchout catalog.
Traditional punchout catalogs connect users to individual supplier sites and return items to an ERP cart. ZAGENO provides access to a multi-supplier lab supply marketplace through a single punchout, while also supporting consolidated checkout, approval workflows, and lab supply spend controls that standard punchouts do not manage.
Yes. ZAGENO supports configurable approval workflows and automates 3-way matching between purchase orders, receipts, and invoices. Finance teams report up to a 70% reduction in time spent reconciling lab supply invoices.
ZAGENO onboarding is designed to be fast, with most labs getting up and running in weeks rather than months.
ZAGENO handles technical setup, supplier onboarding, and system configuration so internal teams are not burdened with implementation work. Labs gain immediate access to a large pre-vetted supplier network through a single entry point, and onboarding specialists guide users through configuration and training. Many teams begin seeing operational benefits shortly after launch.
Yes. ZAGENO is offered through annual subscription plans based on organizational needs.
Teams can speak with a ZAGENO representative to review pricing and determine the best fit.
Biotechs often add a lab supply procurement layer when ERP systems become bottlenecks for scientists, lab supply purchasing spans many suppliers, or finance lacks real-time spend visibility.
ZAGENO complements ERP systems by handling lab-specific purchasing complexity upstream.
ZAGENO helps procurement teams optimize supplier strategy by reducing longtail spend and simplifying supplier onboarding and management.
The platform provides supplier performance insights, supports guided buying to align purchases with strategic sourcing goals, and enables unified multi-supplier ordering with consolidated tracking and a single bill-to. This brings structure to complex supplier ecosystems and helps organizations build stronger, more efficient supply chain relationships.
ZAGENO maintains supplier compliance and quality through a dedicated in-house supplier partnership team.
This team works directly with suppliers to monitor service levels such as order processing, tracking accuracy, and shipping performance. Regular supplier engagement and performance oversight help ensure consistent service quality and reliable fulfillment for ZAGENO customers.
ZAGENO provides real-time lab supply spend analytics, guided buying to preferred suppliers, customizable approval workflows, and centralized purchasing. This improves pricing leverage, reduces rogue spending, and supports budget enforcement without slowing research.
Yes. By consolidating lab supply orders, routing purchases to preferred suppliers, and providing visibility into supplier usage, ZAGENO helps teams reduce longtail and off-contract lab supply spend.
ZAGENO provides analytics on delivery times, order accuracy, SLA adherence, and lab supply spend by supplier. Procurement teams use this data to improve supplier performance and strengthen sourcing strategies.
ZAGENO’s marketplace model allows labs to source the same lab supply from multiple suppliers, allowing for supplier diversification.
This flexibility helps mitigate supply chain disruptions, reduces dependency on single vendors, and allows labs to pivot quickly when shortages or delays occur.
Yes. ZAGENO is built with enterprise-grade data security and supports audit-ready lab supply procurement through detailed records, role-based access, and secure integrations. All purchasing activity is logged to support internal controls and regulatory requirements.
ZAGENO automatically maintains documentation for purchase orders, receipts, invoices, approvals, and supplier interactions. This creates a clear audit trail for all lab supply purchases.
ZAGENO helps labs make more sustainable lab supply purchasing decisions by consolidating orders, reducing shipment fragmentation, and providing visibility into supplier practices and purchasing patterns.
ZAGENO welcomes new suppliers seeking to expand their market reach and grow revenue by accessing a network of high-value biotech, pharma, and academic research buyers. Benefits include streamlined operations, performance insights, reduced administrative burden, and no upfront fees. Suppliers can apply via our supplier partner inquiry page to join our curated marketplace.
ZAGENO partners with technology providers, consulting firms, distributors, incubators, scientific communities, biotech finance and accounting firms, and LabOps partners. These collaborations help partners expand their market reach, enhance client offerings, and streamline operations within the life science R&D ecosystem. Explore all partnership opportunities and benefits on our dedicated Partnerships page.
ZAGENO offers a wealth of educational content and resources to help you learn more about lab procurement best practices, supply chain strategy, and market insights:
- Educational blogs: Our blog covers a wide range of topics relevant to life science R&D and procurement.
- eBooks and guides: Download in-depth eBooks and guides on specific challenges and solutions in lab supply management.
- Case studies: Read real-world customer success stories to understand the measurable impact of ZAGENO.
- Webinars and demos: Join our webinars or request a personalized demo to see the platform in action.
Explore our resources section to deepen your understanding and find solutions tailored to your needs.
Ready to streamline your lab procurement?
Join leading biotech and pharma teams using ZAGENO to simplify lab supply ordering, control spend, and keep research moving.
Request a personalized demo or contact our team to learn more.