Over the years, ZAGENO has had the privilege of helping hundreds of biotech and pharma companies to streamline their lab supply ordering using our marketplace. As labs grow, so does the complexity of their software integrations, evolving from basic Excel and email systems to encompass procure-to-pay (P2P), ERP, and accounting platforms. In this dynamic environment, scientists, finance, and procurement seek simplicity and efficiency, so additional solutions must seamlessly integrate with existing and future platforms. Read on for an inside look at how lab supply marketplaces like ZAGENO fill this need, enhancing efficiency and automation while preserving the lab's existing financial controls and preferences.
The ZAGENO Customer Experience for Integrated Purchasing Customers
Please note: The example that follows is for demonstration purposes only, and the ZAGENO experience can be customized according to the customer’s needs and existing platform integrations.
Meet Zanab, a scientist at a mid-stage biotech. Zanab’s organization uses a leading P2P platform, integrated with a leading ERP.
One Central Login for Lab Supply Ordering to Receiving
Zanab logs into her P2P platform using her regular login to purchase supplies for her experiment. From the list of PunchOut catalogs available to her, she clicks on ZAGENO to access over 40 million different SKUs from over 5,300 global brands.
Intuitive AI-Driven Search and Comparison
Still logged into the P2P platform, Zanab is punched out to the ZAGENO catalog. She can now search for her products using ZAGENO’s intuitive, AI-driven search capabilities without leaving her P2P platform.
Multi-Supplier Cart Building
After comparing products based on detailed product specs, price, and availability information, Zanab selects the product she wants to purchase and adds it to her cart. She can keep adding products to her cart from an unlimited number of suppliers, using ZAGENO’s multi-supplier cart functionality.
Seamless PunchOut Back to P2P Platform
Zanab finishes building her cart and clicks the “Checkout” button. She is now punched out of ZAGENO, and her cart data is pulled back into the P2P platform.
Finalizing the Purchase Requisition
Back in the P2P system, Zanab reviews her order details by clicking “Review Cart” or “Proceed to Checkout.”
Zanab now provides additional vital information necessary to complete her purchase requisition, such as the Company code, Deliver to address and Need-by date.
Cost Classification Accuracy, Line by Line
Zanab drills down into each line item in her cart to ensure proper project cost assignment.
Each line item can be assigned to a specific cost center, general ledger account, commodity code (according to USNSBC), and material group.
New Feature: Shipping by Line Item
Zanab can designate the shipping address, either by line item or for the entire order. For example, if she is ordering three different products, she can select whether each product gets delivered to a different shipping address or whether the entire order is sent to one location.
Purchase Requisition Approval Routing, with Custom Approval Flows
Zanab is now ready to submit her purchase requisition for approval.
Once submitted, the purchase requisition will route through the company’s custom approval flows, which Zanab can monitor.
Automated Purchase Order Creation
After the purchase requisition is approved by the necessary people, a purchase order is automatically generated and a purchase order number is assigned. The purchase order is sent via P2P to ZAGENO, which launches the order fulfillment process. Zanab can monitor the status of her order via both her P2P platform and automated order and delivery tracking emails. If she has any questions or needs assistance with the PO, she can contact ZAGENO’s top-rated customer service team, 24/7.
Pain-free Lab Supply Ordering Awaits
The ZAGENO lab supply marketplace was tailor-made to accelerate research by making the ordering process as easy as possible. Each feature, starting with seamless integration, is geared towards maximizing research potential and reducing administrative burden. Contact ZAGENO today and learn how ZAGENO can eliminate lab management challenges, no matter how many software platforms you are juggling.
ZAGENO integrates with all major:
- P2P platforms, including SAP Ariba, Coupa, Jaggaer, Tungsten Network, Oracle Business Network, Procurify, Accrualify, and Point Purchasing
- ERP platforms, including SAP ERP, Microsoft Dynamics 365, and Oracle NetSuite
- Accounting platforms, including Intuit Quickbooks, Sage Intacct, Xero, Oracle NetSuite
- And more to come
